This guide explains how deposits, withdrawals, and fund management work when using the ZeonGrow platform. Understanding this process is essential for maintaining full control over your assets and ensuring secure trading operations.
ZeonGrow is a non-custodial platform. The system never holds, stores, or transfers user funds. All financial operations are performed exclusively on your connected exchange accounts.
Where Are Your Funds Stored?
All funds remain inside your personal exchange account at all times. ZeonGrow does not create wallets, does not manage balances, and does not process transactions.
This architecture ensures:
- Full ownership of assets
- No platform custody risk
- Direct exchange-level security
- Regulatory transparency
ZeonGrow only receives permission to place trading orders according to your instructions.
Making a Deposit
To fund your trading activity:
- Log in to your connected exchange
- Deposit crypto or fiat using the exchange’s official deposit methods
- Wait for the balance to appear in your exchange account
Once funded, your available balance becomes visible in the ZeonGrow dashboard automatically through API synchronization.
ZeonGrow never receives deposits and cannot accept funds directly.
Withdrawing Funds
All withdrawals are processed directly through your exchange.
To withdraw:
- Log in to your exchange
- Navigate to the withdrawal section
- Select asset and destination
- Confirm the transaction
ZeonGrow cannot initiate, approve, delay, or block withdrawals under any circumstances.
API Permissions & Fund Safety
For security reasons, ZeonGrow requires API keys with:
- Trading permissions enabled
- Withdrawal permissions disabled
This ensures:
- The platform can execute trades
- Funds cannot be moved externally
- You remain in full financial control
You may revoke API access at any time from your exchange account.
Managing Multiple Accounts
ZeonGrow allows you to link multiple exchange accounts from one dashboard.
Benefits include:
- Centralized portfolio monitoring
- Parallel strategy deployment
- Cross-exchange diversification
Each account remains independent and fully controlled by the user.
Fees & Platform Charges
ZeonGrow does not charge:
- Deposit fees
- Withdrawal fees
- Hidden transaction fees
Trading fees are charged directly by your exchange according to their standard fee structure.
Platform subscription or performance fees (if applicable) are disclosed separately in your account plan.
Risk Disclosure
Crypto trading involves financial risk, including the risk of capital loss. ZeonGrow provides automation tools only and does not provide investment advice.
Always verify balances, permissions, and strategy limits before activating bots.